

Advisor - giving expert advice to solve a problem or achieve a goal.It might be useful to consider the many perceptions that people have of consultants and the many roles that consultants might play in a project. Thus, a successful leader during change is acting much more like Block’s definition of consultant than you might realize. The highly collaborative and facilitative internal consultant or leader does not always exercise direct control and often is quite successful in guiding change. However, there is not nearly the extent of direct control that you might assume – especially during long, but successful journeys for change.

You might argue that a leader acting as an internal change agent is not an internal consultant because he or she does have at least some direct control over staff members. Experienced consultants have learned to work with – and even appreciate – the indirect nature of effective consulting. One of the greatest frustrations of consulting is the desire to change your client’s organization, but not having direct influence to accomplish that change. Usually, that change is intended to improve performance – the effective and efficient achievement of goals. Peter Block, in his seminal book, Flawless Consulting, explains that a “consultant” is someone who is trying to change another person, process or organization, but who has no direct control over what they are trying to change.
